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作者

Souad EL HILALI;Ahmed AZOUGAGH

来源

CITIES,Vol.115,Issue1,Article 103233

语言

英文

关键字

Smart city citizen;Participation;Perception;Netnography

作者单位

Faculty of Economics and Business USMBA, Fez, Morocco;Faculty of Economics and Business USMBA, Fez, Morocco

摘要

The domain of smart city has gained much attention among academics and practitioners. Even without a general agreement on what Smart City is, almost all authors agree on the importance of citizen's participation. A brief review of recent literature acknowledge that cities have developed different ways to engage citizens in the smart city design. Nonetheless, this co-creation process does not include ordinary citizens without technological expertise. This paper fills this gap by studying citizen' perception of the smart city project of Casablanca city. A netnographic research was conducted to understand these perceptions. The study provides a variety of insights into smart city representations and issues for further research.