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作者

Guanying Huang;Dezhi Li;Lugang Yu;Dujian Yang;Yan Wang

来源

HABITAT INTERNATIONAL,Vol.128,P.102645

语言

英文

关键字

作者单位

Department of Construction and Real Estate, School of Civil Engineering, Southeast University, Nanjing, 211189, China;Department of Built Environmental, Technische Universiteit Eindhoven, 5600 MB Eindhoven, the Netherlands;Department of Construction and Real Estate, School of Civil Engineering, Southeast University, Nanjing, 211189, China;Department of Built Environmental, Technische Universiteit Eindhoven, 5600 MB Eindhoven, the Netherlands;Department of Civil Engineering, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran;Department of Civil Engineering, Technical and Vocational University (TVU), Tehran, Iran;Department of Civil Engineering, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran;Department of Building and Real Estate, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China;School of Computing, Engineering and Built Environment, Edinburgh Napier University, Edinburgh, United Kingdom;State Key Laboratory of Earth Surface Processes and Resource Ecology, Beijing Normal University, Beijing, 100875, China;School of Natural Resources, Faculty of Geographical Science, Beijing Normal University, Beijing, 100875, China;Beijing Land and Space Big Data Center, Beijing Municipal Commission of Planning and Natural Resources, Beijing, 10045, China;Center of Geo-Informatics for Public Security, School of Geography and Remote Sensing, Guangzhou University, Guangzhou, China;Department of Geography, University of Cincinnati, OH, USA;Department of Geography and Planning, The University of Toledo, OH, USA;Department of Geography, Ghent University, Belgium;Department of Economics, Bahir Dar University, Ethiopia;KU Leuven Public Governance Institute, KU Leuven, Belgium;Department of Geography and Environmental Studies, Bahir Dar University, Ethiopia;Department of Engineering Management, University of Antwerp, Belgium;Department of Natural Resource Management, Bahir Dar University, Ethiopia;School of Spatial Planning and Design, Zhejiang University City College, Hangzhou, 310015, China;Department of Civil Engineering, Zhejiang University, Hangzhou, 310058, China;Center for Real Estate Studying, Zhejiang University, Hangzhou, 310058, China;Department of Building and Real Estate, Hong Kong Polytechnic University, Hong Kong, China;School of Management, Guangzhou University, Guangzhou, 510006, China;Department of Civil Environmental and Architectural Engineering, University of Padova, Padova, Italy;Department of Real Estate and Construction Management, KTH Royal Institute of Technology, Stockholm, Sweden;Department of Finance and Statistics, School of Business, Anhui University of Technology, Ma'anshan, China

摘要

The citizen-centric smart city has become an essential paradigm for dealing with the problems caused by rapid urbanization. The Chinese government proposed enhancing citizens' sense of gain to achieve the citizen-centric development goal. To develop a more realistic improving path for the sustainability of smart city services (SCS), it is necessary to clarify the factors that affect citizens' sense of gain of smart city services (CSGSCS). To achieve this objective, 9 hypotheses were developed based on the modified expectation confirmation theory. Hypothesis testing, mediating effect testing, and heterogeneity analysis was conducted based on data collected from Nanjing citizens. The results indicate that: 1) Expectation-Perception Performance, including Content of SCS, Channel of SCS, and Support of SCS, all have positive direct effects on CSGSCS; 2) Expectation Confirmation directly affects CSGSCS and mediates the positive effect of the Expectation-Perception Performance on CSGSCS; 3) Heterogeneity of age and usage frequency have significant effects on CSGSCS. Finally, three policy implications were proposed, including encouraging citizens to participate in SCS supply, bridging the digital divide created by SCS, and improving the policy and legal system on SCS. This research enriches the academic framework and provides guidance for sustainable supply of SCS in similar cities around the world.